Nice to meet you —

Shawn Antonio is a Product Designer III based in Toronto, Canada.

Currently

Designing tools for providers and clients across 200+ behavioural healthcare networks at Qualifacts (formerly OnCall Health).

Total experience

4+

Years of experience, UX Design

7+

Years of total design experience

About

I'm a strategic UX Designer with 4 years of experience creating impactful, research-driven digital products. Formally trained in graphic communications with 3 years of brand/marketing experience, I design for both web and mobile, own and maintain design systems, and closely work with engineers to ensure accessibility (WCAG 2.2) and visual consistency through to delivery.

Outside of work, I love cooking, singing off-key at concerts, grooving to music, and regularly fleeing my apartment for new experiences across the globe.

Experience

Product (UX/UI): 4+ years / Brand & Marketing: 3+ years

L3 – Product Designer, Qualifacts (2024 – Present)
L2 – Product Designer, Qualifacts (2022 – 2024)
L1 – Jr. Product Designer, OnCall Health (2021 – 2022)
L2 – Digital Designer, Feed Agency (2020 – 2021)
L2 – Designer, Skrumble Technologies (2019 – 2020)
Design & Marketing Assistant, CentreCorp (2019)
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Marketing & Design Coordinator, Small Arms Society (2018)
Branding Apprentice, Shadowblast (2015)

Skills & Qualities

How I excel through research, design, and product strategy

Research & analysis

Journey mapping
Workflow analysis
Stakeholder interviews
Competitive market analysis

UX, UI & visual design

Accessible design
Cross-platform design (web, mobile, tablet)
Design systems
Interactive prototypes
Responsive design
UX writing

Product strategy & collaboration

Feature prioritization
Design QA review
Working within dev constraints
Agile workflows

Approach

My design ethos, how I think, and how I work with others

Design for everyone

I design with accessibility and real-world behaviours in mind, ensuring every experience is grounded in the user's needs.

Think in systems

I simplify complex workflows through clear, scalable design systems that bring structure, speed, and consistency to each project.

Be collaborative & accountable

Design has always been a collaborative role to me, so I ensure to adapt to ambiguity and stay hands-on throughout each step of implementation.

Recent Work — Recent Work — Recent Work — Recent Work — Recent Work — Recent Work — Recent Work — Recent Work — Recent Work — Recent Work — Recent Work — Recent Work — Recent Work — Recent Work — Recent Work — Recent Work — Recent Work — Recent Work — Recent Work — Recent Work — Recent Work — Recent Work — Recent Work — Recent Work — Recent Work — Recent Work — Recent Work — Recent Work — Recent Work — Recent Work — Recent Work — Recent Work — Recent Work — Recent Work —

Credible Care EHR: Mobile app rebuild

Re-building the Credible Care mobile app for providers conducting in-person sessions, with MVP launching just 6 months after the project's inception.

2023 / Qualifacts / Mobile, Design Systems, 0 → 1 Launch

Creating an efficient pre-appointment experience

A virtual waiting rooms solution built for screening clients, flexible appointment scheduling, and easy team handoff.

2024 / OnCall Health / Web, Mobile

Please reach out to learn more about the process and outcomes for this project.

Increasing attendance through personalized reminders

Instant notification system built for appointment reminders and broadcasts, resulting in a +2x increase in email reminders, +2.3x in voice reminders, and +1.5x in SMS reminders.

2023 / OnCall Health / Web, Mobile

Increasing engagement through digital assets

Landing pages, emails, social posts, physical mail, and banners used by eBay across North America.

2020-2021 / eBay / Marketing & Brand Design, UX Design

Turning over a new leaf with Westbrook's

A rebrand and new e-commerce website that lead to >50% more online sales within the first month of launch.

2020 / Westbrook's Flower Shoppe / Web Design, Brand Design

Boosting event turnout for a non-profit organization

A new website to promote programs and events that support the intersection of arts, heritage, and environmental sciences, resulting in a 120% increase in volunteer participation since launch.

2019 / CreativeHub1352 / Brand Design, Web Design

A visual identity for Colbourne Café & Bistro

Creating a brand for the historic bistro in the High Park neighbourhood.

2018 / Colbourne Café & Bistro (Personal Project) / Brand Design